Global Ground Segment Service Manager

Global Ground Segment Service Manager

As a Global Ground Segment Service Manager at Astranis, you will be at the forefront of our mission to deploy antenna systems and optimize ground operations. You will play a vital role in ensuring the success of our projects by owning our relationships with teleport operators and overseeing the procurement, installation, and management of our global antenna network.

Role:

• Project Leadership: Lead end-to-end technical programs related to ground operations, including the procurement, installation, and maintenance of large antenna systems.
• Antenna Procurement: Manage the procurement process for large antenna systems and related components, working closely with the supply chain to ensure timely delivery and quality assurance.
• Supply Chain Coordination: Collaborate with supply chain teams to understand the requirements and specifications of antenna systems, ensuring clear communication and efficient procurement processes.
• Gateway Installation: Oversee the installation of gateways and associated equipment, ensuring a seamless and reliable internet experience for our operations.
• Vendor and Partner Relationship Management: Cultivate and maintain relationships with teleport operators, equipment vendors, and industry experts to stay updated on the latest technologies and best practices.
• Risk Management: Identify potential risks and challenges in large antenna projects and develop mitigation strategies to ensure successful execution.
• Scheduling: Work with our Program Management team to produce and track the schedules of work that reflect and track the delivery of complex ground operations products.
• Continuous Review: Use methods and metrics for assessing the schedule, technical, and quality performance of the work, and risks of the program.
• Costing: Develop cost-based proposals for Senior Management.
• Communications: Draft corporate communication and detailed processes and procedures as required.

Requirements:

• 5-7+ years of experience in technical program management, particularly in large antenna systems and ground operations.
• Strong background in supply chain management, with the ability to understand and communicate technical requirements effectively.
• Proven experience in coordinating complex projects from inception to completion.
• Familiarity with Gantt charts and project management software.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Willingness to travel 15-20% of the time.
• Comfortable with amorphous tasks and working outside of a highly defined role and job description to accomplish project objectives.
• Desire to work in a fast-paced, constantly changing environment.

Bonus:

• Experience in the satellite communication industry or related fields is a plus.