Sr. Operations Analyst (Starship)

SR. OPERATIONS ANALYST (STARSHIP PRODUCTION)

At the forefront of SpaceX's mission to make humanity an interplanetary species, Starship is the vehicle that will deliver humans to Mars and beyond. The operations team is at the forefront of decision making and production steering, providing data and data-based tools that drive continuous improvements and growth for the most advanced factory in the world. This Sr. operations analyst role will support Starship production programs through strategic planning, optimization of production processes, and alignment of resources to tasks.

RESPONSIBILITIES:

• Define new business processes and systems for high volume production, including manufacturing execution, inventory management, nonconformance resolution, configuration management, material traceability, process control, and maintenance
• Act as subject matter expert in multiple production processes and systems, enabling complex data gathering, troubleshooting, and problem solving
• Own data integrity, tool maintenance, and reporting quality for the production strategy, operations, and planning team
• Develop and improve data inputs for demand signals, machine utilization, and general production prioritization
• Analyze and determine insights from trends and operating metrics to inform critical department strategy and targets
• Define and develop department-level metrics and associated dashboards that quantify the health of our operation and influence change
• Train internal users and leaders on dashboard and tool usage, assist in troubleshooting
• Improve data capture for future Star Factory use cases, identifying requirements and collaborating with software development teams on development
• Produce data visualizations using software tools such as Grafana and PowerBI
• Produce complex ad-hoc queries and reports to steer the production organization
• Design, develop, and debug new tools to best fit the needs of a fast-paced growth
• Support new line bring-up, continuous improvement, and larger cross-functional strategic initiatives
• Integrate with all levels of the business to understand current workflows and identify systematic gaps; help rapidly answer tactical business questions through analytical frameworks
• Develop automation that creates efficiencies within Star Factory operations and across functions
• Consistently contribute effort, leadership, and creative thinking to solving complex problems in a collaborative fashion and under tight deadlines

BASIC QUALIFICATIONS:

• Bachelor's degree
• 5+ years of experience in manufacturing, operations, or consulting role
• 5+ years of experience with SQL and creating and managing dashboards using data visualization tools

PREFERRED SKILLS AND EXPERIENCE:

• SQL proficiency (i.e. advanced joins, views/table distinctions, and basic query optimizations)
• Proficient in at least one analytics language (ex. Python)
• Experience with web-based Python applications (ex: Flask, Streamlit)
• Experience with JavaScript or other front-end technologies for UI development (e.g., React, Vue.js)
• Advanced understanding of database structures, query optimizations, ETL development
• Start-up, consulting, or other demonstrated experience in high-growth, fast-paced, rapidly changing environment
• Strong project management and self-directed prioritization skills
• Exceptional ability to communicate technical concepts to non-technical audiences at all organizational levels
• Ability to develop and maintain strong relationships across disciplines and with multiple levels of management
• Experience performing data analysis on manufacturing systems (e.g. Manufacturing Execution Systems, Enterprise Resource Planning)
• Master’s degree in computer science, management information systems, statistics, operations management, engineering, mathematics, or similar technical discipline

ADDITIONAL REQUIREMENTS:

• Must be willing to work extended hours and/or weekends as needed